The short version
If something does not fit or is not right, bring it back within 7 days with the bill and the tags still attached, and we will exchange it.
Policy
Exchange Policy
Bought something that does not fit? Here is exactly how we handle it.
Sheo Priya Trends · Arah, Bihar
Last updated 18 August 2026. This policy is written in plain language for our customers. It is a starting point rather than vetted legal advice — please have a qualified professional review it before you rely on it.
What we can exchange
- Unworn, unwashed garments with original tags attached
- Items accompanied by the original purchase bill
- Items brought back within 7 days of purchase
- Manufacturing defects, at any reasonable point after purchase
What we cannot exchange
- Garments that have been worn, washed, or altered
- Innerwear and hosiery, for hygiene reasons
- Items marked as final sale at the time of purchase
- Items without the original bill or with tags removed
Refunds
Our standard remedy is an exchange or a credit note valid at the store. Cash refunds are considered case by case, usually where an item is defective and no suitable replacement is available.
Where a refund is issued against a card or UPI payment, it is returned through the same method and may take a few working days to appear.
Alterations
Basic alterations are available in store. Once a garment has been altered to your measurements we can no longer exchange it, so please be sure of your choice before we cut.
How to start an exchange
Bring the item and the bill to the store at Station Road, Nawada Chowk, Arah. If you would like to check first, call us on +918271226111 or write to Officedadaindia@gmail.com.